Designing fuzzy multi criteria decision making model for best selection of areas for Improvement in EFQM (European Foundation for Quality Management) model
نویسندگان
چکیده
Department of Mechanical and Manufacturing Engineering, University Putra Malaysia (UPM), Serdang, Selangor D.E., 43400, Malaysia. Department of Manufacturing Engineering, University Malaysia Pahang (UMP) 26300, Malaysia. Senior Staff Researcher in Artificial Intelligence Center, MIMOS Berhad Technology Park Malaysia, 57000 Kuala Lumpur, Malaysia. Department of Industrial Management, Islamic Azad University, Science and Research Branch, Tehran, Iran.
منابع مشابه
Quality Function Deployment Method for Selection of Effective Management Tools on Setting EFQM Model
Using the effective management tools that are relevant tothe organization’s needs for excellence has become so important for thecompanies to improve their performances and then increase customersatisfaction and gain market shares. Quality function deployment is anefficient and powerful tool in design, development, and planning of products.The main function of quality function deployment is conv...
متن کاملHybrid multi-criteria group decision-making for supplier selection problem with interval-valued Intuitionistic fuzzy data
The main objectives of supply chain management are reducing the risk of supply chain and production cost, increase the income, improve the customer services, optimizing the achievement level, and business processes which would increase ability, competency, customer satisfaction, and profitability. Further, the process of selecting the appropriate supplier capable of providing buyerchr('39')s re...
متن کاملA Novel Hybrid Fuzzy Multi-Criteria Decision-Making Model for Supplier Selection Problem (A Case Study in Advertising industry)
Choosing the proper supplier has a critical role in design of supply chain. This problem is complicated because each supplier may fulfills some of the manufacturer criteria and choosing the best supplier is a Multiple-Criteria Decision Making problem. This paper proposes a novel hybrid approach to rank suppliers in advertising industry and considers two new criteria to evaluate the suppliers in...
متن کاملA hybrid intuitionistic fuzzy multi-criteria group decision making approach for supplier selection
Due to the increasing competition of globalization, selection of the most appropriate supplier is one of the key factors for asupply chain management’s success. Due to conflicting evaluations and insufficient information about the criteria, Intuitionisticfuzzy sets (IFSs) considered as animpressive tool and utilized to specify the relative importance of the criteria. The aim of this paper is to...
متن کاملDesigning a model of intuitionistic fuzzy VIKOR in multi-attribute group decision-making problems
Multiple attributes group decision making (MAGDM) is regarded as the process of determining the best feasible solution by a group of experts or decision makers according to the attributes that represent different effects. In assessing the performance of each alternative with respect to each attribute and the relative importance of the selected attributes, quantitative/qualitative evaluations ar...
متن کامل